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العنوان
Resistance to Change among Health-Care Providers at Damanhour Teaching Hospital :
المؤلف
El-Nawam, Asmaa Ali Mohamed.
هيئة الاعداد
باحث / أسماء على محمد النوام
مشرف / مهـــي محمـــود التحيــوي
مشرف / حســــين أحمـــد الخـولـــــى
مشرف / هبـــه الله محمد صلاح ابراهيم جبل
تاريخ النشر
2021.
عدد الصفحات
150 P. :
اللغة
الإنجليزية
الدرجة
ماجستير
التخصص
الصحة العامة والصحة البيئية والمهنية
تاريخ الإجازة
1/1/2021
مكان الإجازة
جامعة عين شمس - كلية الطب - جودة الرعاية الصحية
الفهرس
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Abstract

Introduction: Healthcare sector continues to experience significant changes resulting from market shifts and the introduction of new technologies. Employee resistance to change (RTC) has been suggested to be one of the greatest obstacles facing these changes. Aim of work: to measure the level of readiness and resistance to change among healthcare providers in Damanhour Teaching Hospital, and to identify factors affecting them. Subject and Methods: A cross-sectional study was performed among a sample of 305 healthcare providers using a self-administered questionnaire including socio-demographic data and job related data, Validated Arabic version of Readiness for change scale (RFC), and Validated Arabic version of Resistance to change scale (RTC).
Results: The studied sample had high readiness for change (RFC) and moderate resistance to change. There was a moderate negative statistically significant correlation between resistance to change and readiness for change scores (r=-0.36, p-value <0.001).
Employees who were single or married; worked in a leadership position, or joined the model hospital project were more ready for change. Older employees with longer years of experience from graduation and who joined the model hospital project were less resistant to change. Conclusion and Recommendations: Participants in the current study had high RFC and moderate RTC and both were negatively correlated. Being married, working in a leadership position, and employed in joining the model hospital project were significant independent factors that affected RFC. Adoption of change-supportive work environment became a fundamental issue; leaders should engage the employee in the organizational planning. Also, identifying employees ready for change and using them as a spark for change as well as early diagnosis and management of resistance to change could pave the way to make change happen.